Frequently Asked Questions

Everything you need to know about shopping with Origins NYC

Are all items sold on Origins NYC authentic?

Yes, authenticity is our top priority. Every item undergoes a rigorous multi-stage inspection by our expert team to ensure 100% authenticity before it is listed for sale.

How long will it take for my order to ship?

Standard orders are typically processed within 2-4 business days. Once shipped, domestic delivery usually takes 3-7 business days depending on your location.

What is your return policy?

Due to the exclusive nature of our curated inventory, all sales are final. We encourage customers to double-check sizing and product details before completing a purchase.

Do you offer international shipping?

Yes, we ship worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination country and package weight.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and select buy-now-pay-later options for eligible customers.

Can I track my order once it has been placed?

Absolutely. Once your order is dispatched, you will receive an automated email containing your tracking number and a link to monitor the delivery status.